Frequently Asked Questions
Find quick answers regarding supermarket opening hours, payments, delivery coverage, and WhatsApp ordering.
Standard shipping takes 3-5 business days. Express next-day shipping is available for Colombo and suburbs.
Standard shipping takes 3-5 business days. Express next-day shipping is available for Colombo and suburbs.
Yes, all artisan timber and cane products undergo safe eco-friendly heat treatment and seasoned curing to prevent infestation.
Yes, all artisan timber and cane products undergo safe eco-friendly heat treatment and seasoned curing to prevent infestation.
Yes, select wooden and metal products support custom laser engraving. Please contact support with your order ID.
Yes, select wooden and metal products support custom laser engraving. Please contact support with your order ID.
We offer a 14-day hassle-free return or exchange for unused handcrafted products in original packaging.
We offer a 14-day hassle-free return or exchange for unused handcrafted products in original packaging.
Yes, we partner with DHL Express to deliver our certified gemstones and custom jewelry worldwide.
Yes, we partner with DHL Express to deliver our certified gemstones and custom jewelry worldwide.